With the improvement of living standards and the increase in personalized demands, custom steel lockers have gradually become the first choice for many schools, hotels, and apartments. Custom lockers not only make full use of space but also enhance comfort and aesthetics in living areas. When customizing steel lockers, Dongzhixin Office Furniture provides comprehensive services and a professional process, from space planning to after-sales support, ensuring every customer enjoys a high-quality custom furniture experience.
Dongzhixin Office Furniture Customization Process
Free Consultation and Space Planning
Before starting the customization, Dongzhixin Office Furniture provides free consultation services to help customers understand the customization process and product features. By communicating with customers to understand their needs, budget, and space characteristics, Dongzhixin's professional team will carry out reasonable space planning, offering space utilization solutions to ensure every inch of space is effectively used.
Free Budget Service
To ensure that customers can allocate their furniture within their budget, Dongzhixin provides relevant budget services based on the customer's initial budget. In this stage, Dongzhixin will offer a reasonable configuration plan according to the customer's needs and space situation. This plan will cover aspects such as the style, appearance, and functionality of the steel lockers, and include a detailed quotation list to help customers review and adjust the overall budget.
Free Selection and Design Service
After clarifying the budget and requirements, Dongzhixin Office Furniture's design team will create a detailed planning design based on the customer's space and functional needs. The design team will provide various styles and customize the appropriate style and functional configuration according to the space layout and individual requirements.
Product Development
Once the customer confirms the design plan, Dongzhixin Office Furniture will enter the product development phase. Based on the confirmed technical plan, the technical research and development center will begin product development. This stage mainly includes optimizing the design and material selection, testing the craftsmanship, and refining the functionality, ensuring that every product not only meets the customer's usage requirements but also conforms to Dongzhixin Furniture's quality standards.
Sample Review
After the development phase is completed, Dongzhixin will produce samples for customer review. Once the samples are mailed to the customer, feedback on necessary revisions and suggestions will be recorded, and technical adjustments will be made to ensure the sample meets the customer’s needs and expectations.
Mass Production
Once the sample is approved and adjusted, Dongzhixin Office Furniture will officially begin mass production based on the validated production techniques. Through strict quality management, the company ensures that every product maintains high-quality standards during the mass production process.
Product Inspection
Once mass production is completed, Dongzhixin Office Furniture will collaborate with the customer for a comprehensive inspection. The customer will organize a physical installation and usage inspection of the custom furniture to ensure that the products meet the requirements outlined in the contract, including material, size, functionality, and other aspects.
Customer Independent File
To enhance the customer experience, Dongzhixin Office Furniture establishes an independent service file for each customer. The file records the customer’s needs, design plan, product configuration, etc., and regularly tracks the customer’s feedback or issues encountered during use, ensuring timely resolution of any concerns.
24-Hour Efficient Feedback
After installation and delivery are completed, Dongzhixin Office Furniture will make a follow-up call within 24 hours to confirm customer satisfaction with the products and promptly address any after-sales issues. If a customer has any complaints or suggestions, Dongzhixin will provide a solution within 24 hours, ensuring every customer’s needs are met quickly and effectively.
Customization Range
Our products come in a variety of models and specifications, with a wide range of styles. The size, handles, locks, colors, thickness, packaging, and other aspects of each product series can be customized according to your needs.
Packaging: We can customize packaging boxes according to your requirements, such as mail-order packaging, standard export packaging, etc. You can also customize logos, barcodes, product images, and any shipping marks on the cartons.
Size: Generally, we offer standard sizes for various types of filing cabinets, storage lockers, and more. However, you can also customize the size according to your specific needs.
Thickness: The thickness of heavy-duty cold-rolled steel plates is typically 0.5mm and 0.6mm, which are commonly used designs. You can also choose thicknesses ranging from 0.5mm to 1.2mm.
Handles/Locks: Various types of handles and locks are available, such as aluminum handles, plastic handles, padlocks, combination locks, electronic locks, etc.
Color: RAL or Pantone colors. Colors can be designed according to the customer's requirements.
Dongzhixin Office Furniture's customization service not only focuses on personalized design needs but also maintains strict quality control at every stage, ensuring customers receive a high-quality customization experience. Choosing Dongzhixin means choosing peace of mind and assurance.
